Social work staff, in partnership with the GP Federation Support Unit and the Community Development Team, have established a Community Coordination Centre, which is open every day from 8am to 10pm.
Staff are working with British Red Cross, local community and voluntary groups, the independent sector and Belfast City Council to ensure that service users receive the support they require, including food, fuel and medications. They also provide a listening ear to many people living in isolation.
The Community Coordination Centre has supported more than 1,000 people since opening in late March and the daily demand is increasing. Referrals are accepted from key workers, Police Service of Northern Ireland, Northern Ireland Ambulance Service, GPs and NI Advice Line.